The Bandai Namco ID Terms of Use defines the prohibited matters regarding the use of Bandai Namco ID. If any prohibited behavior is detected in your activities, whatever reasons you may have, you will be subject to punishment.

You must not tell, give, nor lend others your Bandai Namco ID. You must also not transfer nor borrow any Bandai Namco ID.
If you give others your login information, they can steal your items in the game or use your BANA Coins without your permission.
Also, they might do malicious things while pretending like you, so never share accounts as described above.

You must not log in using the Bandai Namco ID and password of another. You must not deceive others into giving you their password.
Logging into the service or playing games using the Bandai Namco ID of another violates the law.

You must not notify a third party of the personal information of others (name, address, phone number, email address, etc.), use such information yourself, or seek to obtain it.
There may be someone who would buy items or make derogatory remarks on the Internet pretending like you, or who would abuse your personal information.
Be careful not to disclose your personal information to others in the games or message board. In addition, you must not ask others for their personal information.

You must not defame, abuse, threaten, or expose anyone, whatever reasons you may have.
You must not enter meaningless text repeatedly or disturb our services or operation either.
Trolling the bulletin board or posting cheat methods or information on exploiting bugs in the games is also prohibited.

Soliciting prostitution, seeking an illicit love affair, or stalking someone is prohibited. Trading obscene items or information, or posting obscene content is prohibited.

Announcing a murder or an assault is prohibited. Spreading information on how to commit a crime or inciting criminal activity is prohibited.
Your posting may lead to an unexpected crime. Never post anything too extreme or that violates the law or you may find yourself involved in a criminal investigation.

If you engage in prohibited behaviors, you may be subject to the following restrictions (penalties):

■ Bandai Namco ID usage restrictions
■ Bandai Namco ID Communities posting restrictions
■ Bandai Namco ID service usage restrictions

Please note that we do not disclose conditions of the restrictions or how to lift them, so we are not able to answer such questions even if contacted regarding them.
If such activities continue repeatedly, permanent restrictions may be applied to the account. Be careful not to engage in prohibited behavior.

If you observe someone violating the prohibitions, please provide us with the following information using the contact form.

1. Nickname
2. Where? (Example: Bandai Namco ID Communities)
3. What kind of violation? (Example: Harassing a particular person)
4. How? (Example: Referring to an individual by name and saying things that could constitute defamation of character.)
5. Screenshot or URL

Please note that we cannot provide information on how the case was handled after it was reported.
In addition, appropriate measures will be taken in response to false reports. Please avoid sending inquiries without a good cause.

"Fraudulent trade" is the act of deceiving someone with skillful words to take away their items using the 'trade (exchange)' function in the services.
Some organize multi-item trades, exchanging the first few items but seeking to take away rare items later.

Please trade (exchange) only with friends you can trust.
We cannot respond to difficulties associated with trades made voluntarily, so please make sure to trade only with friends you trust.

If you observe someone violating the prohibitions, please provide us with the following information using the contact form.

1. Nickname of the person arguing aggressively (if more than one person was present, list them all)
2. Where? (Example: Bandai Namco ID Communities)
3. What kind of violation? (Example: Harassing a particular person)
4. How? (Example: Referring to an individual by name and saying things that could constitute defamation of character.)
5. Screenshot or URL

Please note that we cannot provide information on how the case was handled after it was reported.
In addition, appropriate measures will be taken in response to false reports. Please avoid sending inquiries without a good cause.

A posting restriction is a measure taken against a user who continues engaging in the prohibited behavior defined in the Terms of Use. It involves restricting his/her ability to post in Bandai Namco ID communities or bulletin board.
If such restrictions are applied, the "Post comments" form disappears from the page. This phenomenon is not a bug.

Please note that if such behavior does not improve after several posting restrictions are been applied, posting privilege may be permanently restricted.
* A notification will be sent to your registered email address if you are subjected to posting restrictions. The notification will not be delivered if an incorrect address is registered.