Basic Information

Bandai Namco ID Menu
Mar 28 "Bandai Namco ID" Partial Functional Maintenance
2023/03/20 16:00
Thank you for using Bandai Namco ID.
Maintenance of the external system used for "Bandai Namco ID" will be performed on the following schedule.
In conjunction with this maintenance, Bandai Namco ID will also undergo maintenance on some of its functions.

■Date and Time

Tuesday, March 28, 2023, 08:00-11:00 (PDT) (maximum extension until 14:00)


The following functions will be unavailable to all customers.

・New registration of Bandai Namco ID

・New registration for services

・Referring to and editing user information settings (e-mail address, address information, etc.)

・Login with a one-time password.

・Resetting your password

・Deleting Bandai Namco ID

・All functions of the Family Group (e.g., adult authentication, creation and linking of children's accounts, and permission for children to use the service).

Please note that customers who have not registered their date of birth will not be able to use all functions of their Bandai Namco ID during the relevant time period.
If you have registered your date of birth in advance, you will be able to use all functions other than the ones that are not available during the relevant time period (such as login authentication for accounts that do not have a one-time password set and use of Bandai Namco Coins).

We apologize for the inconvenience and appreciate your understanding.
Thank you for your continued support of Bandai Namco ID.