Thank you for using "Bandai Namco ID".
We sincerely apologize for the inconvenience caused by the recent introduction of Family Group, which was postponed due to a glitch.
We are pleased to inform you that we will be reintroducing Family Group.
Please be assured that the Family Group that you have already dealt with will be reflected in the re-introduction of Family Group.
Please be assured that the information you have already provided regarding Family Group will be reflected in the new system.
Family Group Introduction Date:
Wednesday, March 1, 2023 at 8:00 - 10:00 (PST)
Outline of Family Group
When a child uses a new service, this function asks the parent or guardian to confirm permission to use the service and to enter the information required for the service.
Unless the parent or guardian grants permission, the child will not be able to proceed to the next screen, allowing the child to use the service safely under the parent or guardian's control.
There is also a function to temporarily lock the child's account or change the password.
For more information, please refer to the "What is Family Group" page listed below.