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Regarding some problems with the Family Group
2023/02/02 11:48
Thank you for using "Bandai Namco ID".

We have introduced Family Group, but we have confirmed some problems.
We would like to inform you of the following.

When a parent/guardian adds an existing account, the "Sign in with Apple" authentication fails on the login screen.
Parents are not able to add their children's accounts by clicking "Add New Account".

We apologize for any inconvenience caused.
Please wait for a while until the problem is resolved.

Bandai Namco ID Office