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[Recovered] 09/15, 09/16 System Disruption Report
2024/09/17 15:33
Thank you for using BANDAI NAMCO ID.

We regret to inform you that an issue occurred with WebMoney payments.
We sincerely apologize for the inconvenience this may have caused.

Although the issue has already been resolved, it may have affected the payment services you were using. Therefore, we would like to provide you with the details of the disruption.

[Occurrence Date and Time]
2024/09/15 (Sun) 07:47 (PDT) (*24 hours)

[Recovery Date and Time]
2024/09/15 (Sun) 08:19 (PDT) (*24 hours)

[Issue Location]
WebMoney Payment

[Affected Services]
WebMoney payments were difficult to use or completely unavailable.

[Next Steps]
If we detect any payments that may not have been processed correctly due to communication errors, we will contact the relevant customers with payment information.

We sincerely apologize for the inconvenience caused.
Thank you for your continued support of BANDAI NAMCO ID.

BANDAI NAMCO ID Office

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