Products Supporting the
Regarding the BANAPASSPORT Card
Data from playing the supported game machines can be saved to a single BANAPASSPORT Card.
Data from playing the supported game machines can be saved to a single BANAPASSPORT Card.

In addition, by registering your card on the BANAPASSPORT Card Site, you can stop service and transfer data to a new card if your card is lost.

The BANAPASSPORT Card can be purchased at amusement facilities that have supported game machines installed.

Bandai Namco ID Renewal Notification

Thank you for using Bandai Namco ID.

This is a notification about upcoming maintenance for the Bandai Namco ID update.

■ Time and Date of Maintenance

 10:00 AM JST Feb 19th, 2018 (Mon.) until 10:00 AM JST Feb 20th, 2018 (Tue.) (planned)

 *During maintenance all Bandai Namco ID functions,
such as logging in and payments, will not be available.

■ Update Details

[New Functions]
 ● Bandai Namco ID will be available through LINE/Facebook/Twitter accounts.
  *You may need to register your e-mail, depending on the service you're using.
  *Please be aware that if you do not register your e-mail, you will not receive
   notifications from Bandai Namco ID, such as Banacoin expiry notices.

 ● Existing Bandai Namco ID accounts will be able to be linked to LINE/Facebook/Twitter accounts.

[Functions Being Removed]
● Feature Phone (flip-phone) Compatibility
   Compatibility with feature phones, a.k.a. “flip-phones”, will end due to security enhancements.

   As of Feb 19th, 2018, Bandai Namco ID functions will be unavailable,
and will only be accessible by smartphone/tablet/PC.

● Parental Control (What is Parental control?)
  With the removal of current functions, all customer settings will be reset.

  Additionally, we are planning updates to current functions that will make it easier and safer
to use for children and their guardians.

  We thank you for your patience, and ask that you please look forward to these updates.

● Payment Notification E-mail when Purchasing Banacoins
  A payment notification e-mail will no longer be sent when purchasing Banacoins.
  You can check your payment history in your bankbook.

We hope you continue to enjoy using Bandai Namco ID.

Bandai Namco ID Office

*The card used by the U.S. location test cannot be registered.

*The card used by the U.S. location test cannot be registered.


Thank you for your ongoing support for "BANAPASSPORT CARD".

Recently, we learned that during the update process for the BANDAI NAMCO ID Terms of Use, part of the Terms of Use was not updated correctly.

As a result, users who obtained a BANDAI NAMCO ID through "BANAPASSPORT CARD" were shown, and agreed to, the pre-update version of the Terms of Use.

We apologize sincerely for any inconvenience caused by the provision of incorrect information to some customers due to the Terms of Use not being updated.

The Terms of Use displayed on the site have now been updated to the latest version, so we request that all customers falling into the above category to check and agree to the Terms of Use once more.

We look forward to seeing you on "BANAPASSPORT CARD" again.

■Inquiries About BANDAI NAMCO ID Terms of Use